LECTURE 3 - STRATEGIC PLANNING PROCESS
THE EXTERNAL ENVIRONMENTAL ANALYSIS
THE GENERAL ENVIRONMENT FACTORS :
P E S T E L
- P - Politic factors
- E - Economic factors
- S - Social-cultural factors
- T - Technological factors
- E - Environment factors
- L - Legal factors
THE INDUSTRY ENVIRONMENT FACTORS :
MICHAEL PORTER'S FIVE FORCES MODEL
1. Threat of New Entrants
2. Bargaining Power of Suppliers
3. Bargaining Power of Buyers
4. Substitute Products
5. Rivalry Among Competitors
THE INTERNAL ENVIRONMENTAL ANALYSIS
MANAGEMENT :
Management is a process of coordinating activities, which comprises of five functions :
- planning
- organizing
- motivating
- staffing
- controlling
MARKETING :
Marketing is the exchange of products or services from the producer to the user, starting from determining what users want and need or what services could be provided to create satisfaction.
- customer analysis
- selling product/services
- product and services planning
- pricing
- distribution
- marketing research
- opportunity analysis
FINANCE :
A analysis on financial information is made to identify a company's strengths and weaknesses from the financial perspective. Questions concerning the financial position of the company, its stability and competitiveness could only be answered after a through and detailed financial analysis.
OPERATION/PRODUCTION :
The definition of operation includes the process of transforming input/resources like steel and oil into products/outputs that are of higher value to the user.

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